Refund and Returns Policy

Refund Policy

Apply for Return and Refund:

Please contact the customer service, providing your order number and your return reasons. Then please take some photos of the product you want to return and send them to us in your email. We will check the photos before we process your requirement. If there are no issues on the product quality, but you stain or damage the product, we may not offer a full refund. If it is our product quality issue, you can get a full refund. (Any confusion, please contact us.)

Return & Refund Instructions:

Return Instructions

Please contact the customer service, providing your order number and your return reasons. Then please take some photos of the product you want to return and send them to us in your email. We will check the photos before we process your requirement. If there are no issues on the product quality, but you stain or damage the product, we may not offer a full refund. If it is our product quality issue, you can get a full refund. (Any confusion, please contact us.)

Refund Instructions
  • For unused products, we only support the return and full refund of orders within 12 months.
  • We will process your refund and it will be completed within 24-72 hours. After this, you need to wait for bank processing.
  •  Refund Path: The refund money will be returned to your paypal or credit card according to the original payment method.
Refund Time:
  • Refunds will be processed using the same method that was used to make the payment. The refund process will be completed in about 2-14 business days, depending on the bank or credit card issuer.
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